Route your measurement, product or support enquiry to the right team.
Tell us the machine, test structure, sensor chain or training requirement. We will respond with the right product path or support contact.
Use for large-value orders, defence/PSU enquiries, international orders, custom engineering.
Pick a 20-minute slot for product selection, calibration, training or custom test discussions.
Book a meeting ->Send us a message
First Floor, Sneha Building, TC 11/1157(1),
Nalanchira P.O., Parottukonam,
Thiruvananthapuram, Kerala, 695015, India
Things customers ask, with straight answers.
Don't see your question? Email sales@tieraonline.in.
Will TVIB software work with my non-TIERA DAQ? +
TVIB TSAP 201 is officially supported on PhonoVibe DAQ systems (D, Q, O, HD, Eco X). For third-party DAQs, talk to support@tieraonline.in about compatibility — case by case.
What's included with a PhonoVibe DAQ? +
Every PhonoVibe ships with TVIB TSAP 201 analysis software, connectors and cables, a factory calibration certificate valid for one year, and a 2-year warranty extendable to 3.
How many faults can TMFSS Macro simulate? +
30+ in the base kit — misalignment, unbalance, bearing faults (outer/inner/cage), foundation looseness, resonance, coupling studies, mechanical rub, cocked bearing, bent shaft, gearbox, electrical motor faults, pump cavitation, accelerated bearing wear, and more. Expandable with add-on kits.
What TCAT certification courses are available? +
TCAT Cat I (ISO 18436-2 aligned), Cat II (advanced analyst), and a Cat I + Cat II bundle. Certification exams are separate. All courses are available online at learn.tieraonline.in plus optional on-site sessions. See current pricing on the [TIERA store](https://store.tieraonline.in/).
Do you sell internationally? +
Yes. International orders ship EXW Thiruvananthapuram. We have distribution partners — USENS in Korea, and SSPL in India. For other regions, write to ceo@tieraonline.in directly.
What's the payment route for academic and PSU buyers? +
Academic buyers get a discount on hardware (talk to us for the exact figure on your kit). GeM rate contracts apply for eligible defence/PSU procurement. GST is invoiced separately from product price.
A growing industrial network for sound and vibration systems.
TIERA systems move through distributor support, direct engineering projects, research labs and mission-critical test teams across India and abroad.